Support & Resources

Whether you need to troubleshoot an issue, are looking for answers to frequently asked questions, or want to contact our support team directly, you've come to the right place.

Documentation

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FAQ

Navigate through the categories to find the information you need. If you can't find what you're looking for, don't hesitate to reach out to our customer support team for further assistance.

VECTOR X

What are the guarantee and warranty conditions for my VECTOR X?

RADICAL X

What are the guarantee and warranty conditions for my RADICAL X?

TERRAPIN X

Which battery model is used in the TERRAPIN X?

Can I use rechargeable batteries with the TERRAPIN X?

What's included with the TERRAPIN X?

How do I clean my TERRAPIN X?

Is the TERRAPIN X waterproof?

Where can I find technical data for the TERRAPIN X?

What laser class does my TERRAPIN X have and what does this class mean?

The display on my TERRAPIN X shows four horizontal dashes. What does that mean?

To which KESTREL models can I connect my TERRAPIN X?

What are the benefits of linking my TERRAPIN X to a KESTREL model equipped with KESTREL LiNK?

What type of measurement data does my TERRAPIN X transmit via Bluetooth to a KESTREL model equipped with LiNK?

How do I connect my TERRAPIN X to a KESTREL model equipped with LiNK?

What additional features does the TERRAPIN X mobile app offer?

How do I connect my TERRAPIN X to the TERRAPIN X mobile app?

How do I know if I've successfully connected my TERRAPIN X to the app or a KESTREL weather meter?

For which operating systems is the TERRAPIN X mobile app available, and where can I download the app?

To which GARMIN devices can I connect my TERRAPIN X to?

What type of data does my TERRAPIN X submit via Bluetooth to compatible GARMIN devices?

How do I connect my TERRAPIN X to compatible third party devices and apps?

To which third party ballistic apps can I connect my TERRAPIN X to?

What type of data does my TERRAPIN X submit via Bluetooth to TRASOL and the HORNADY 4DOF ballistic app?

What do the Bluetooth modes “APP”, “heSt”, “tdH” and “OFF” of the TERRAPIN X stand for?

What are the guarantee and warranty conditions for my TERRAPIN X?

Who should I contact if my TERRAPIN X becomes defective or damaged?

TERRAPIN X Hunting Environment Overlay

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